DMA Customer Service

The Defense Media Activity Services Center mission is to provide customer support and technical guidance related to visual information to Public Affairs Communities, DoD, other government departments and agencies, military families and friends, and the general public. 

  • Provide timely assistance to questions and/or issues for the Defense Visual Information Distribution Service (DVIDS) and the DoD Visual Information (VI) Program.
  • Provide technical solutions pertaining to DVIDS.
  • Clarify policy questions related to the DoD VI Program.
  • Perform imagery research via DVIDS, National Archives and Records Administration (NARA) and
  • Distribute DoD imagery through digital and physical fulfillment.
  • Provide DMA Senior Leadership with metrics, analytics, and reports for customer support services throughout the DMA enterprise.
  • Maintain a Knowledge Management repository for our customer support services. 

Contact DMA Customer Service

Hours of Operation

7 am - 4 pm EST 
*Except federal holidays

Toll-free: 1-888-743-4662
Commercial: 570-615-9872
DSN: 312-795-9872

Customer Service Form

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