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NEWS | Feb. 4, 2019

Ask DVI: Customer seeks hard copies of command newspaper

By Mark E. Martin Defense Imagery Management Operations Center

This month’s FAQ refers to a request from a military service member’s family as to how to locate printed copies of a command newspaper with information about their recently graduated service member. 
QUESTION: “I was wondering if you would be able to send me a copy of the base newspaper printed on December 14th, 2018. 

My son is a Marine and he graduated on that day. I was not able to find any of your publications anywhere.” 

ANSWER: The Defense Visual Information Customer Service Center (DVICS) provided both the base and local newspaper publishers’ contact and website information for the family member. 

While many military publications are electronically posted to the DVIDS website, hard copies (if printed) are only available from the publisher or installation public affairs office. 

Most military publications are now hosted on the DVIDS publication page located at https://www.dvidshub.net/publication. 

If your unit or installation publication is not currently posted to DVIDS, you can establish an account at https://www.dvidshub.net/, and set up a new publication page under Publications Control. 

If you need assistance, please contact DVICS by phone toll-free at 1-888-743-4662, or by email at dvicustomerservice@defense.gov, or via the customer service form on the DIMOC website at https://www.dimoc.mil/Customer-Service/Contact-Us/.

In each issue of Eye on VI, the DVI Customer Service Center will highlight a frequently asked question or topic. 

Let us know if you have a subject you’d like us to cover by sending an email to dvicustomerservice@defense.gov and include ‘Eye on VI’ in your subject line.

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