The Defense Media Activity, headquartered at Fort Meade, Md., oversees policy for the Department of Defense Visual Information records program.   

The ​DoD Visual Information (VI) Records Center (DVIRC) at Riverside, California serves as a focal point for transferring publicly released DoD VI records to the National Archives and Records Administration (NARA). 

The Defense Media Activity Services Center answers questions and provides technical assistance for the Defense Visual Information Distribution Service (DVIDS) and the DoD Visual Information (VI) Records Management Program.

DMA Enterprise Customer Service

Hours of Operation

Monday-Friday
7 am - 4 pm U.S. Eastern Time 
*Except federal holidays


Toll-free: 1-888-743-4662
Commercial: 570-615-9872
DSN: 312-795-9872

Email Us:
dvicustomerservice@defense.gov